We’re Hiring! 🫒 Join Our Tasting Room Team as a Tasting Room Associate

We’re Hiring! 🫒 Join Our Tasting Room Team as a Tasting Room Associate

Love food, and helping people discover their next fun kitchen ingredient?

We are looking for a Tasting Room Associate who provides excellent customer service, product education, and operational support working with a dedicated group of individuals. This role requires strong communication skills, the ability to multitask, and comfortable working in a customer-facing environment.  No prior olive oil experience is required—we provide comprehensive training in olive oil sensory evaluation, balsamic vinegar basics, and tea fundamentals.

This position typically requires working 3—4 days per week (10-5), including at least two Saturdays per month (10-3) and select Sundays during the holiday season and the Sunday of the Covington Plaza Art Fair in June.

Essential Job Functions

Customer Experience & Sales

·       Educate customers on olive oils, balsamic vinegars, and specialty foods using training provided.

·       Lead customers through guided tastings and explain flavor profiles, pairings, and product benefits.

·       Provide friendly, attentive service to all guests.

·       Operate the point-of-sale (POS) system to complete purchases.

·       Upsell complementary products to enhance the customer experience.

Product Handling & Store Operations

·       Restock shelves and maintain product displays.

·       Assist with bottling, packaging, and hand mixing proprietary blends.

·       Pack and ship customer orders accurately.

·       Receive, unload, and organize product deliveries.

·       Maintain cleanliness of the tasting room, certified kitchen, and restrooms.

Team & Administrative Support

·       Assist with seasonal displays, store promotions, and holiday preparation.

·       Support social media or online communication tasks as assigned.

·       Participate in ongoing product training and tasting education.

Required Skills & Qualifications

·       Strong verbal communication and customer service skills.

·       Ability to learn product information quickly and explain it clearly.

·       Ability to prioritize tasks in a fast-paced environment during holiday season.

·       Attention to detail and accuracy in handling products and transactions.

·       Basic familiarity with Microsoft Office is helpful but not required.

·       Ability to work collaboratively as part of a team.

·       Availability for weekends and holiday season shifts.

Physical Requirements

·       This role requires remaining in a standing position for extended periods while assisting customers.

·       This role requires lifting and moving 36 lb boxes of inventory from stockroom to sales floor.

·       This role requires performing repetitive motions such as pouring, bottling, and packaging, daily.

Work Environment

·       Indoor retail environment.

·       Fast-paced during peak seasons.

·       Exposure to in-haling food safe aromas, oils, vinegar, teas and herbs.

Compensation & Perks

·       Starting compensation discussed during the interview.

·       Employee discounts:

o   50% off one bottle of olive oil or balsamic vinegar per month

o   15% off additional olive oil or balsamic purchases

o   15% off other products with management approval

·       Opportunities for training in olive oil tasting, balsamic production, and tea education.

·       Internship opportunities available for students in food science, ag business, marketing, design, or related fields.

Who Thrives in This Role

·       People who enjoy food, flavor exploration, and talking with customers.

·       People seeking a consistent but fun and social parttime role.

·       People with an interest in food‑related or hospitality‑related fields.

·       Anyone who values teamwork, learning, and creating delightful experience.

Please submit your application, resume, and three references to info@theolivetwist.com.